PlugNStay

FAQ

Frequently Asked Questions

What are your minimum order quantities (MOQs)?

Individual components like Wall Chargers and USB-C Cables have an MOQof 100 units per model. Power Banks and Charging Stations have an MOQ of50 units per model.

Can I customize kits or order individual components?

Yes, you can choose from our pre-curated kits or "Build Your Own Kit" usingindividual components.

Do you offer sample kits for evaluation?

Yes, sample kits are available at a special rate for qualified businesses. Youcan request one via our website.

What are your payment terms and accepted payment methods?

Payment details are provided during the quoting and ordering process.Please contact us for more information.

Are there any recurring fees or subscriptions?

Our products are generally a one-time purchase.

What is your shipping policy?

We ship within the USA, excluding Hawaii, Puerto Rico, and Alaska. Fordetailed costs and delivery times, please contact our team.

Are your charging products universally compatible?

Yes, our USB-C-based products support fast and efficient charging for mostmodern smartphones, tablets, and laptops.

What are the power output specifications?

Our wall chargers range from 100W to 140W, and power banks go up to170W. Full specifications are on our Products & Kits page.

What is the expected lifespan and charge retention of your products?

Our products are built with high-quality components for durability. Forspecific details on lifespan and charge retention, please contact our team.

Ready to Elevate Your Guest Experience?

Order a Sample Kit Request a Quote Contact Our Team